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IET repeats last year’s double at BDRC VenueVerdict Awards

05/01/2012

IET Venues has repeated last year’s double success and scooped the No.1 UK Brand Award for Small Groups and the Gold Standard Brand Award in the 2011 BDRC Continental VenueVerdict Awards.

This year saw BDRC Continental split the No. 1 UK Brand Award into three categories, allowing it to recognise the varying operational challenges faced by small, medium and large groups, with etc.venues netting the award for mid-sized, and QHotels winning the large-sized category.

The VenueVerdict Awards - independently operated by market research specialist BDRC Continental - were determined by nearly 24,000 customer feedback surveys across 350 UK conference venues and hotels.

As well as providing awards for venue groups, VenueVerdict also awards the BDRC Gold Standard Venue Award to individual properties that have continued to provide exceptional customer service throughout the year.

Based on 12-months of customer feedback, eighteen venues across the country achieved scores in excess of 70 per cent and were awarded the Gold Standard. Two IET venues made the grade, though the IET London: Savoy Place, which last year attained a +90 per cent score, failed to make the list.

VenueVerdict Gold Standard Accredited Venues 2011:

  • Ashridge Conference Centre
  • Maple House (etc. venues)
  • Church House Conference Centre
  • IET Birmingham: Austin Court
  • Scarman Training and Conference Centre
  • The Westerwood Hotel (QHotels)
  • Close House Hotel
  • IET Glasgow: Teacher Building
  • 120 Moorgate (etc. venues)
  • Radcliffe Training and Conference Centre
  • The Moller Centre, Cambridge
  • The George Hotel, Edinburgh (Principal Hayley)
  • Woodside, Kenilworth (Sundial Venues)
  • Novotel Cardiff Conference Centre
  • Cotswold Conference Centre
  • Royal College of Physicians
  • The Midland (QHotels)
  • Lords Cricket Ground

    Pictured: Gold Standard winner, IET Glasgow: Teacher Building


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  • Michael Purtill of QHotels 06/01/2012

    At QHotels we use all the customer feedback from VenueVerdict to make improvements to our conference service delivery such as the introduction of free Wi-Fi earlier this year, and we are very proud to see that our hard work and commitment has led to improved scores, resulting in the No.1 UK Brand Award for Large Groups.
    Michael Purtill, QHotels Managing Director.

  • Charles Blowfield of Charles Blowfield Associates 05/01/2012

    Many congratulations to the team at the IET on this fantastic achievement. The IET brand values are among the best in the industry, which is why this recognition comes as no surprise!!



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