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'Tremendous' security and travel anxiety finds ACTE

Association finds 87 per cent of buyers plan to improve safety training following change in 6 months

Pictured: the Association of Corporate Travel Executives (ACTE) has found that 9 in 10 buyers plan to improve safety training

The focus on security and anxiety surrounding travel has accelerated "tremendously" in the last six months says the Association of Corporate Travel Executives (ACTE), which has found 87 per cent of buyers plan to improve safety training.

The association reveals in its study Checking In: Servicing the Multifaceted Modern Business Traveller that 25 per cent of respondents received more requests for security training, with a further 54 per cent expressing growing concern about travelling to the US as a result of travel policy changes.

ACTE was commissioned by American Express Global Business Travel (GBT) to carry out the study.

It comes amid what it calls a challenging aviation security environment, a continued threat of terrorism globally, and with the uncertainty over US president Donald Trump's travel ban.

Greeley Koch, executive director of ACTE, said: "The pace of change - and the amount of anxiety - in the corporate travel industry has accelerated tremendously over the past three to six months, and it will be critical for companies to stay ahead of the curve if their employees are to remain productive and happy on the road. Luckily, travel technologies are evolving just as fast - if not faster - and offering executives and planners new tools to address happiness, safety and security."

The study also found a growth in non-traditional ground transportation such as Uber, up by 44 per cent, and a drop in the use of traditional car hire and/ or premium black cars by 18 per cent and 32 per cent respectively.

Further, sharing economy accommodation options like Airbnb appeared to slow, with just 16 per cent of buyers noting an increase in use over the last six months.

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