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One quarter of work is planning for disruptions, research finds

New study from Incentive Research Foundation (IRF) shows planners are spending more time readying for mishaps
27/07/2017

Pictured: the Incentive Research Foundation has published a whitepaper on disruptions in events

Event planners are spending up to 25 per cent of their time planning for disruptions such as weather-related phenomena to business partner mistakes, saying they are happening with "increasing frequency".


A study from the Incentive Research Foundation, the 2016 Event Disruption Study, found almost 40 per cent of planners expect to spend more time planning for disruptions in the future.


The two most frequent disruptions were weather-related events (38 per cent) and vendor failures (28 per cent), followed by client failures (24 per cent) and public enemies (18 per cent).


When it came to disruptions from business partners, airlines were the cause of the most headaches through cancellations, delays and overbooking (61 per cent). The most helpful were hotels, followed by destination management companies (DMCs).


Melissa Van Dyke, IRF president, said: "The 2016 Event Disruption Study demonstrates that disruptions are a very real part of doing business in the meeting and incentives industry. With the white paper Mitigating Risk in Modern Meetings and Incentives, we’ve highlighted the research and actionable insights that meeting planners and their partners can use to plan for and respond to disruptions."

  • Brynn Alexander of SmartSource 31/07/2017

    These are eye-opening statistics, but it's good to see that eventprofs are thinking preventatively rather than reactively! Thanks for sharing.


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