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RBS scraps Wimbledon hospitality following IT scandal

27/06/2012

The Royal Bank of Scotland cancelled its hospitality suites and events at the Wimbledon tennis championships, as well as a one-day golf event on 28 June featuring golf legend Jack Nicklaus at Gleneagles, Scotland, amidst a public outcry over severe IT issues at the bank.

According to The Guardian, the 528 RBS tennis tickets might still be used, but the “lavish hospitality suite will not be, and bankers will not be there to entertain them”. The bank’s majority shareholder since its 2008 bankruptcy remains the UK taxpayer. An estimated 13 million RBS Group customers had been affected by the IT issues over the course of nearly a week.

Stephen Hester, chief executive of RBS Group, said the events had been cancelled due to "technical issues” and, though the banking group had “made significant progress in resolving the IT issues, under the circumstances, we felt it would be inappropriate to provide client hospitality at Wimbledon.”


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  • Mr John Fisher of Fisher Moy International (FMI) 28/06/2012

    Ah, the politics of envy. If we cannot be seen to enjoying ourselves , no one else can. Here was a great opprtunity for the client to say: "You know what, we're too busy right now fixing admin problems for our clients, so we have decided to donate the VIP seats to a charity for disabled sports people, and we very much hope they have an enjoyable day." We would have been happy to contact and organise for the seats to be filled by deserving people. If they had any Olympic seats, we would have found fsmilies and coaches of well-known UK athletes whose families have been excluded from the events because "there is no allocation." Get a grip RBS and do the right thing. What an appallingly bad decision.

  • Mr Hugo Ponsonby Smythe of PS Taker Ltd 28/06/2012

    Surely RBS should actually be entertaining their major clients. What better way than to inform and explain to them face to face of the recent steps they have taken to overcome the IT issues. Why cancel it - unless of course it would just be seen as a jolly. Which begs the question: Then why do it in the first place? Blimey, they could even take the opportunity to gloat about Barclays problems to their punters, unless of course they have done similar. Perish the thought.



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