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Hyatt reveals data breach fear

Investigation after malware was discovered on hotel group's payment systems
04/01/2016

Hyatt Hotels is investigating its cyber security after malware software was discovered on its payment systems. 

The malware was found on computers that operate payment processing for Hyatt-managed properties, and the group - which has 627 hotels in 52 countries - has urged customers to review payment records and statements. 

Chuck Floyd, Hyatt Hotels global president of operations, said: “As soon as we discovered the activity, we launched an investigation and engaged leading third-party cyber security experts.

“We have taken steps to strengthen the security of our systems, and customers can feel confident using payment cards at Hyatt hotels worldwide.”

Hyatt’s announcement comes a month after Starwood revealed 54 hotels in North America were infected by malware, which enabled unauthorised parties to access customers’ payment card data, some for up to seven months. 


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