Conference Care was declared the nation’s top hotel booking agent last night when the Hotel Booking Agents Association (HBAA) presented its awards at the Radisson Blu Hotel at Stansted Airport.
Conference Care’s Louise Lowe picked up the Agent of the Year Award on behalf of the company following BDRC Continental’s in-depth research over a six-week period among competing agents. The research was developed “to ensure a sector specific benchmark quality of service, effective processing, clarity of communication and market knowledge”.
Peter Ducker, executive director of the HBAA, said: “The HBAA Annual Awards celebrate the hard work and commitment of our members; my heartfelt congratulations go out to everyone.”
Other winners were:
The John Rees Community Award - Dartington Hall
Information Technology Award - Zibrant
Venue Information Technology Award - Wyboston
Venue best use of Social Media Award - Sundial
Agent best use of Social Media Award - Silverdoor
Graduate Development Award - IHG Intercontinental Hotels
Pictured: Louise Lowe