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New name strikes gold in VenueVerdict awards

Redefine BDL takes Gold Standard Group Award in BDRC Continental accreditation programme

Pictured: Q Hotels' Ashford International Hotel retained its VenueVerdict accreditation as No.1 Hotel

Q Hotels and EEF Venues have been joined by hotel management company Redefine BDL among the big winners in the BDRC Continental VenueVerdict programme.

The scheme assesses and accredits hotels and meeting venues according to real-time customer feedback from meeting bookers, event hosts and social functions throughout 2015.

And while Q Hotels, Park Plaza and EEF Venues have retained their status as top rated in the large, mid and small group categories respectively, hotel management company Redefine BDL has been recognised with the Gold Standard Group Award, given to the group with the highest number of venues achieving VenueVerdict Gold Standard Accreditation.

Redefine BDL counts 22 InterContinental Hotel Group-branded properties among its portfolio of 63 hotels, including the Holiday Inn Edinburgh and Crowne Plaza Birmingham NEC. It took over the running of these hotels in January 2015.

EEF Venues picked up the remaining group award, achieving the highest score for ‘overall value for money’.

Individual awards saw EEF Venues’ Engineer House in Bristol named No.1 Specialist Venue and No.1 Venue Overall. Lord’s, the home of cricket, was named No.1 Sporting Venue. The Q Hotels Ashford International Hotel took No.1 Hotel.

A further 39 hotels and venues achieved Gold Standard accreditation for scoring highly on customer feedback, with 49 receiving a highly commended and a further 27 commended.

QHotels MD Michael Purtill said: "We would like to say a huge thank you to our customers for their valuable feedback throughout 2015. To be named the No. 1 One Large Group by our guests for five years running is unprecedented and to achieve more Gold Standard accreditations than ever before is a real testament to the consistent hard work and outstanding experience our teams deliver.

"The latest feedback will help us to further enhance the QHotels experience and continue breaking records for our guests in 2016!"

Gold Standard Accreditation

  • ·         Ashford International Hotel (QHotels)
  • ·         Ashridge House
  • ·         Broadway House (EEF Venues)
  • ·         Center Parcs Sherwood Forest
  • ·         Coombe Abbey Hotel
  • ·         Crowne Plaza Chester (Valor Hospitality Europe)
  • ·         Crowne Plaza London Heathrow (Redefine BDL)
  • ·         Engineers' House (EEF Venues)
  • ·         Forest Pines Hotel and Golf Resort (QHotels)
  • ·         Highgate House (Sundial Group)
  • ·         Holiday Inn Basildon (Redefine BDL)
  • ·         Holiday Inn Bristol - Filton (Redefine BDL)
  • ·         Holiday Inn Cambridge (Redefine BDL)
  • ·         Holiday Inn Edinburgh (Redefine BDL)
  • ·         Holiday Inn Guildford (Redefine BDL)
  • ·         Holiday Inn Leeds/Brighouse (Kew Green Hotels)
  • ·         Holiday Inn London - Bloomsbury (Redefine BDL)
  • ·         Holiday Inn London - Gatwick Airport (Interstate Hotels & Resorts)
  • ·         Holiday Inn London - Heathrow M4 Jct.4 (Redefine BDL)
  • ·         Holiday Inn London - Kensington Forum (Redefine BDL)
  • ·         Holiday Inn London - Regent's Park (Redefine BDL)
  • ·         Holiday Inn Maidenhead - Windsor (Redefine BDL)
  • ·         Holiday Inn Oxford (Redefine BDL)
  • ·         IET Glasgow: Teacher Building (IET Venues)
  • ·         Lane End Conference Centre
  • ·         Novotel Cardiff (Novotel)
  • ·         Novotel London Blackfriars (Novotel)
  • ·         Royal College of Physicians
  • ·         Scarman Training and Conference Centre
  • ·         The Brewery
  • ·         The Cheltenham Chase Hotel (QHotels)
  • ·         The Midland Hotel (QHotels)
  • ·         The Møller Centre
  • ·         The Nottingham Belfry (QHotels)
  • ·         The Oxford Belfry (QHotels)
  • ·         The Stratford (QHotels)
  • ·         The Westerwood Hotel and Golf Resort (QHotels)
  • ·         Woodland Grange (EEF Venues)
  • ·         Woodside (Sundial Group)

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