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QEII Centre conference numbers soar by a fifth

Revenues and occupancy figures up by 20 per cent since £12 million investment in Westminster venue

Pictured: QEII Centre CEO Mark Taylor

Revenue and occupancy figures at the QEII Centre in London have risen by 20 per cent since investing £12 million on a rebrand and refurbishment.

The Westminster conference centre has invested in a new image and upgraded tech, plus a revamp of event spaces and foyer area since 2014.
It has now recorded its highest occupancy levels to date with a growth over the two years of 20.1 per cent and a total revenue growth of 20.07 per cent.

Room hire income has grown by 22 per cent, and operating surplus has exceeded budget expectations by 16 per cent. And as the QEII is government-owned, it has boosted the Exchequer’s coffers by £1.7m – a 13 per cent increase on 2014/15.

CEO Mark Taylor said: “I am thrilled that we have once again exceeded our targets and continued the upward momentum of occupancy and revenue growth. The investment in refurbishing the building and rebranding has proved well worthwhile, resulting in increased new business for us as well as exceptional levels of client satisfaction and repeat business, with some contracts in place for the next decade.

“QEII is contributing more than £122m annually to the UK economy and has cemented its position as one of London’s leading business tourism destinations. We have an exciting five-year business plan which aims to further increase profits and the dividend receipts. I would like to thank all of our staff for their hard work and support which has helped us achieve such outstanding results.”

With space for up to 2,500 delegates across 29 conference and event spaces, the QEII Centre hosts more than 4,000 national and international events per year, with recent high-profile events including the Government’s Supporting Syria and the Region 2016 Conference, the Global Law Summit and the International Liver Transplantation Conference. The venue has also diversified into other sectors, and has hosted London Fashion Week shows for Topshop and Peter Pilotto.

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